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Commercial property clean up and restoration

7/3/2018 (Permalink)

Commercial Commercial property clean up and restoration This is a photo of a large commercial loss that affected buildings to the left and right.

We are committed to handling our customer's emergency needs 24/7.

In the event of a commercial loss, it is important to know in advance who you can trust to mitigate your damage in a timely and effective manner. Here are 7 reasons you should choose SERVPRO of Americus for your commercial property's cleanup and restoration:  

  1. 24 Hour Emergency Response. In any type of loss, whether it be due to fire, water, mold, or biohazard, timely mitigation is vital to controlling damage and recovery costs. You can count on SERVPRO’s nationwide coverage and full line of restoration services to help your company make a speedy recovery.
  2. Communication. SERVPRO of Americus will keep you informed from start to finish. You’ll know what’s happening every step of the way. From the first notice of loss until the job is complete, we are dedicated to effectively communicating with property owners and managers. Jobs are documented extensively as well to ensure timely mitigation and communication with our customers.
  3. Reduce Recovery Time. When damage occurs in a business, it affects everyone from the owner, the managers, the employees, the tenants, and even the customers. Our team at SERVPRO of Americus understands the importance of mitigating damage to the structure and contents in a timely manner to help reduce recovery time and lessen business interruption.
  4. Lower Recovery Costs. As an independent franchise ourselves, SERVPRO of Americus understands the importance of frugality. This is why we teach our technicians to employ similar concepts when working with our customers. The following are ways that the SERVPRO System can help your business save money during mitigation:
    • Emergency mitigation services help minimize your secondary damages.
    • Proper restoration versus replacement of contents is less expensive.
    • Faster recovery lessens loss.
    • We use preapproved pricing and procedures.
    • Comprehensive clean up and restoration services help prevent further problems and potential liability risks.
  5. Emergency Response Profile. The SERVPRO Emergency READY Profile serves as a quick reference of important building and contact information or can be an ideal supplement to any well-designed emergency preparedness or existing contingency program.  Rather than simply reacting to disaster situations, most prefer proactive measures to establish a relationship with a restoration services company. SERVPRO of Americus can help you plan for recovery before disaster even strikes.
  6. Full Line of Services. SERVPRO of Americus professionals are trained extensively to utilize the right equipment and supplies to handle all of your clean up needs. 

Making Happy Customers!

7/3/2018 (Permalink)

Community Making Happy Customers! We make Happy Customers!

Our goal is to make customers happy.  Customer Service is very high on our priority list.  We at SERVPRO make sure that communication to the customer daily is key.  Whether it is Fire damage clean up, water damage dry out, or sewage removal the customer always knows that we care about their home by the way that we treat them from start to finish.  

Fire, water and mold damage clean up is a lot of work. But the reason we do it is because we love helping people. And it always means a lot to us when customers share their experience with us. When we have a happy customer we encourage them to share their experience on all of our social media pages and we also share with insurance companies.  We know that the home is a very prized possession and we do our best to make sure we put their homes back in beautiful condition.  

Apartment Water Damage

7/3/2018 (Permalink)

Commercial Apartment Water Damage Apartment Flood

In an apartment community residence will share walls from the sides and from above and below. When a water damage occurs, it can get out of hand quickly, since a water damage can affect multiple residences. You can never know when an emergency will occur, but it’s in your best interest as a property manager to always be prepared for anything. Taking these measures by the American Apartment Owners Association can help you prevent damage in the future.

  • Inspect the property regularly. It is important to ask about repair needs and to check out major systems on a regular basis. If the problem is caught early, then damage can be minimized or avoided.
    Water causes millions of dollars to the rental industry each year. Landlords in updated buildings are seeing damage due to the use of materials that aren’t holding up as expected. Most of the water damage is due to faulty plumbing, which can cause secondary damage like mold and other costly repairs, so it is important to inspect regularly.
  • By acting early when you receive a repair request, then it can help save you money and keep the property in good condition.
  • Pay attention to utility spikes. Whether you pay the utilities, or your tenant complains about a sudden increase, take it seriously. It is a warning sign that something may be spilling out. It can even signal a drug manufacturing operation which one of most costly repair jobs you will ever encounter.
  • Watch the weather. Storms cause significant property damage, and lately we’ve been seeing some monsters. Once the surge is over, check for roof damage, clogged gutters, and poor drainage that may leak into the foundation. The best time to repair old and damaged roofs is when it’s dry.
  • Encourage tenants to carry renters insurance. The main benefit: they won’t ask you to reimburse them for damage. The indirect benefit is making tenants aware of just how much they stand to lose if they are careless and cause damage to the property.

Fourth of July: Firework dangers

7/2/2018 (Permalink)

Fire Damage Fourth of July: Firework dangers Happy Fourth of July and God Bless the USA

Fireworks cause nearly 20,000 home fires each year. Also, fireworks injure 9,300 people a year. They are a wonderful way to celebrate special occasions However, fireworks pose certain risks, and safety procedures need to be followed to ensure a safe night. 

Here are some tips to avoid any mishaps this holiday. 

Avoid buying fireworks that are packaged in brown paper. This is often a sign that they were made for professional displays and could pose a danger to consumers.

Always have water handy in case of an emergency. 

Aim the Fireworks away from flammable material and people.

Never extend body parts over the device

Never relight a 'dud' fire work.

Celebrate safely and remember if you experience a holiday mishap SERVPRO of Americus is always here to help.  

NEW!!! SERVPROXIDE

5/16/2018 (Permalink)

Cleaning NEW!!!   SERVPROXIDE SERVPROXIDE

SERVPROXIDETM is an EPA registered, stabilized chlorine dioxide based disinfectant and sanitizer. 

SERVPROXIDETM carries the EPA’s lowest toxicity rating, requires no PPE for general purpose use and is safe for everyday use. It is designed to kill harmful bacteria, viruses, and mold on hard surfaces and is an effective sanitizer for soft surfaces. The product is fragrance-free with a mild odor that dissipates quickly under general ventilation. The product also serves as an excellent deodorizer, once the source has been removed, that oxidizes and does not mask odors such as fire & tobacco smoke, musty odors, pet odors and stale cooking odors to name a few. It can be used to deodorize internal HVAC systems, and can also be wet fogged or misted through a ULV type mister such as the 716 Flex-A-Lite 2600 ULV Sprayer/Mister for deodorization purposes. 

Areas of use include: Homes, vehicles, schools, daycare, gyms, locker rooms, sports gear, hospitals, nursing homes, laundry rooms, veterinary, ambulances, laboratories, restaurants, boats, cruise ships, federally inspected meat & poultry processing plants, farms, animal pens and poultry houses, egg processing premises, hatcheries, swine premise sanitation, refrigerated storage units, airplanes, trains, trucks, buses & automobiles. 2 year shelf life.

Are candles hurtful to your home?

5/16/2018 (Permalink)

Fire Damage Are candles hurtful to your home? Clip the wick...

Did you know that burning all those candles do more than set the mood and/or scent the air with fragrance?  Burning candles can cause soot throughout a home.  Soot is a powdery black substance composed primarily of small carbon particles, and is the natural byproduct of incomplete combustion.  There have been studies that 100% soy or beeswax candles are somewhat cleaner burning, but a lot of candles are are made with Paraffin Wax and/or blend of different types of waxes.    

The soot from burning candles often accumulate and cling to walls, ceilings, furniture, contents and even carpet.  In more extreme cases, candles burning by an HVAC return can have soot distributed throughout the home via its HVAC system.

Soot cleaning a home is very labor intensive and therefore soot damage can be a costly expense.  At SERVPRO, we utilize Specialty Dry Cleaning Sponges to remove soot from walls, ceilings, appliances, furniture and contents.  After cleaning, we recommend the painted surfaces be primed and/or sealed and then painted.  Please note, if a thorough cleaning is not completed prior to painting, staining can appear after a period of time through the paint.  Upholstered furniture and textiles need to be cleaned and sometimes the staining from the soot does not come out.

What can you do to avoid this?  Occasional burning of candles is fine, just remember these factors:  Buy quality well-made candles; Keep the wick trimmed down to ¼ inch, if you see black smoke coming from the candle, it is often a sign that the wick is too long; Candles should really be burned in a well ventilated area, however you do want to keep the burning candle away from drafty areas (the flame should not be flickering or dancing around); Use jar toppers/cappers for large jar candles and for other candles, use a glass vase or hurricane.

If you have questions or concerns about the result of burning candles in your home, call SERVPRO today!

Do you know where your shutoff valve is?

5/16/2018 (Permalink)

Water Damage Do you know where your shutoff valve is? Water shut off outside

In case of a plumbing emergency, it is always a good idea to educate yourself on how (and where) to turn off your main water supply - as well as the isolation valves on your various plumbing fixtures. A ruptured line, burst pipe, or sewage backup can wreak havoc on your home and potentially cost you thousands in water damage and water bills.

In severe cold weather, the water in your pipes can freeze. When water freezes, it expands and can burst the pipe, not matter how thick or strong it may be. If it's too late and the pipe has already burst, turn off your main water valve as fast as you can to prevent further damages.

Being able to contain the situation as soon as possible will greatly help with damage control and allow a wider window of time for help to arrive (if the situation calls for it). Everyone in your home should know exactly where the water shutoff valve is located and how to turn it off.

Additionally, if you are going to be away from your home for an extended period of time, it is highly recommended that you turn off the main water valve.

Where is the main water shutoff valve located?

This is the million-dollar question. Your main water shutoff valve could be located in several different areas. If you have a home with a basement and crawlspace, it is probably located on an interior wall near the front of the house, where the water comes in from the water meter. In this case, it is most likely hiding in plain sight. If your home was built on a slab, the valve might be located near the hot water heater or inside your garage.

Is your business ready for a disaster?

2/2/2018 (Permalink)

Do your employees know your chain-of-command?

Do your night teams know where your water shut-offs are?

Would your employees be able to direct first responders to your fire riser room?

Put simply: Is your team prepared to deal with situations like fire, water & mold damage? What about situations bigger than your Operations capacity?

SERVPRO has a solution. The SERVPRO Emergency Ready Program (ERP). A quick cloud based collection of need-to-know information to handle building emergencies. It's not as exhaustive as a complete risk management program, but it can serve as a great starting point to begin those emergency preparedness discussions with important information that key people at every site should know.

With the Emergency Readiness Program SERVPRO will help you create a functional cloud based data set that can be used for things like staff emergency manuals, emergency contact information and building emergency critical information. Because disasters often happen when you are away, your team will have all of this data at their fingertips, wherever you need it, with a push of a button.

We specialize in commercial drying, cleaning and decontamination needs. Our upfront approach uses a collaborative method to reduce operational risks, minimize downtime and save you money.

Consider this: 50% of businesses that suffer a major disaster will never reopen. And of those that reopened, most of them had a plan.

To strategically align your building operations to make sure you have the help you need in an emergency, give us a call today. The consultation and Emergency Readiness Program is offered at no cost to your facility. 229-439-2048

3 Benefits to Carpet Cleaning

11/13/2017 (Permalink)

Thanksgiving is right around the corner, so you should not forget to clean your carpets with family coming! Something that most people may not know is that cleaning your carpet can clear out dust mite infestation. Many homes contain a dust mite infestation but can not see them because they are microscopic. Carpet cleaning also helps eliminate trapped pollutants such as pet dander, cockroach allergens, lead, and everyday dirt/dust. These gases can be spread throughout a home by vacuuming and casually walking across the carpet. Therefore, it can feel like you are cleaning your carpet at home, but it is very important to have your carpet cleaned every 3-6 months depending on the amount of traffic. Lastly, cleaning your carpet can help prevent MOLD growth. This pertains to areas with high humidity levels such as bathrooms, kitchens, and laundry rooms. We tend to forget to remove our shoes after walking in the rain thinking that the front door mat dried it well enough, but that leftover water can settle into your carpet. This leads to mold growth if it is not vacuumed or dried immediately. 

How to Protect Your Home This Winter

10/25/2017 (Permalink)

Winter time for most entails many candles lit, Christmas trees glowing with their pretty lights, and string lights strung along the house. While making your home cozy and comfy for the holidays, these things also come as a hazard to you and your loved ones living there. 

According to the NFPA, fire departments responded to 210 house fires within 2010-2014 caused by Christmas trees along with candles being proven to start 38% of house fires in all.

A few ways to take action this season can be to make sure all lights are turned off and unplugged from the wall sockets before everyone goes to bed at night. Also you want to make sure to blow out all candles before bed and anytime no one is at the house.